File a Return/Exchange
If you wish to return an item to TheLeatherJacketer.com, please follow the instructions below within 30 days of delivery.
- Pack the item(s) securely in the original product packaging. All items must be returned in good condition. In case the item(s) is received in damaged condition, please contact the customer support.
- Package should be shipped pre-paid through a traceable method like UPS or any Insured Parcel Post.
- Please file the product return using the form below
- The return / exchange will be processed after reviewing the information you have submitted.
File Product Return/Exchange
- Customers have to bear charges for shipping back the item to us. Shipping and Handling costs and other charges are non-refundable. We cannot accept COD deliveries.
- You must provide correct Return Tracking number when filing the Return Form in order to get your return successfully processed.
- Regular products can be returned for refund, exchange.
- Once the Fulfillment center has received and inspected your return (Usually within 72 hours of receipt), you will receive an email confirmation that your return is completed.